Get a Free Pint of Sugalight Vanilla!
- Spend over $75 and receive a free pint of our no-sugar-added Fresh Milk Vanilla ice cream. Just make sure your cart includes at least one Sugalight or Sogurt item. Use code: VANILLAPINT at checkout.
Free local delivery above $60
- Get free delivery for orders above $60. Please note deliveries may take up to 5 days.
- Deliveries below $60 will incur a delivery charge of $5.0
The more you spend, the more you save
- Get 5% discount on orders above $100 using discount code ABOVE100.
- Receive additional 5% discount on orders above $200. Stack on discount code ABOVE200.
General Questions
Q: Do you do supply ice cream for corporate events or weddings?
A: Yes please visit sugalight.com for more info as well as a no-obligations quote.
Q: Can I buy Sugalight ice cream from your shops?
A: Sugalight Ice Cream does not operate retail shops. You are welcome to self-collect at our factory or purchase pints tubs from selected NTUC Fairprice outlets.
Q: Are you a licensed company?
A: We are a Halal-certified, SFA-licensed ice cream manufacturer.
Q: Why are some ice cream flavours indicated as Halal while others are not?
A: All the ice creams on better4u.sg are made using Halal ingredients. However, according to MUIS guidelines, each flavour needs to be individually certified to be officially considered Halal. Since we offer a wide range of flavours, only some of our more popular ones have been certified so far.
That said, we strictly avoid using alcohol and gelatin in all our products.
Q: I require a foam box and dry ice for my ice cream.
A: Please add the following item to your shopping cart before checking out: FOAM BOX AND DRY ICE PACKAGE . All ice cream orders are entitled to a $10 discount on the mentioned set.
Q: Can you deliver my ice creams to a recipient's address?
A: Yes, you may specify a different delivery address. For all deliveries, only a Delivery Order slip will be attached. Pricing details are not shown to the recipient.
Q: How do I pay for my order?
A: We accept bank transfer or PayNow.
Q: Do you accept Cash on Delivery / eInvoice?
A: WhatsApp us at 96326261 if you require COD, eInvoice or another payment menthod.
Q: I need to change or cancel my order.
A: Send us a message here to let us know what needs to be changed or cancelled.
Q: Can you deliver ice cream on Saturdays, Sundays or Public Holidays?
A: Deliveries generally take place 9am to 4pm, Mondays to Fridays. WhatsApp us at 96326261 if you need specific weekend deliveries.
Q: Will you inform me prior to delivery?
A: Yes, we will normally WhatsApp / Email you our intended delivery date, one day before delivery.
Q: How soon can I receive my ice cream / items?
A: For Singapore orders, we normally deliver within 5 days of ordering. You may also specify a preferred delivery date in the order comments section.
Please note for payment by Bank Transfer, orders will only be processed upon the successful transfer of funds to our account. Please assist us by keying in your order reference number (eg: AGFEBEHDC) when transferring.
Q: I have a very urgent order that needs to be delivered in the next 24 hr. What can I do?
A: Please contact us to receive our confirmation before placing the order. Ways we are available:
Q: Can you deliver ice cream outside of Singapore?
A: Ice cream delivery presents special challenges. Please message us to enquire.
Q: What is your address?
15 Jalan Tepong, #01-08, Singapore 619336
Tel: 9632 6261
Mon-Fri, 9am-4pm
Q: Can I purchase directly at your Jurong office?
A: Yes. But call us at 9632 6261 before coming to ensure we have the items you need. We accept Paynow and cash.
Q: How can I get to your office?
A: It is most convenient by car. For public transport, take MRT to Lakeside followed by bus 98 to 'Jurong Food Hub'.